User Data Deletion

What we hold

When you request an estimate, we collect your name, phone number, area, and tank type so we can prepare your written quote and confirm a slot. Conversations by phone or WhatsApp are stored in those apps.

How to request deletion

1. Email tankcleanerkerala@gmail.com from your registered email address, or call or WhatsApp +91 9567636183, and ask us to delete your data.
2. We confirm the request with you on the same phone number to protect your information.
3. We delete your contact details and estimate requests within 7 days and confirm once it is done.

What we delete

Your name, phone number, area, tank type, and any estimate or quote requests linked to your number are removed from our systems, including the website database and our enquiry records.

What we keep, and why

Records of completed jobs are kept only as long as needed for accounting, tax, and warranty purposes, as required by law. Kept records are limited to what the job required, and your contact details are not used for marketing after a deletion request.

Processors we use

Website data is stored with our hosting and database providers (Vercel and Supabase) under their security and privacy safeguards, and communication may happen over WhatsApp. Deletion requests cover the data we control in these systems.

Questions

If you are unsure what data we hold or want to check the status of a deletion request, contact us at tankcleanerkerala@gmail.com or +91 9567636183. See also our privacy policy.